Decadent user profiles are a common problem with Windows, particularly 7 and Vista, and the ready will depend on the verbal error message you lot receive. Hither we'll explain how to fix the problem or, if you need to, create a new business relationship and transfer your information across to the new profile.

The trouble occurs when you lot type your password and press Enter at the Windows log-on screen. Y'all will typically run across the error message "The User Profile Service failed the logon" and "The user profile cannot exist loaded", and you'll be returned to the log-on screen.

Starting time, try rebooting your estimator. This can sometimes gear up the event. But if it doesn't, here are two methods you can try: create a new user profile and fix the corrupt profile.

Notation:Some people take lost files past using the Registry Editor method below, so it's crucial to make a backup of your hd or at the very least, all the files yous cannot beget to lose.

There are many programs which volition allow you to make a copy of your entire difficult disk (some of which are costless), but you lot volition need a 2d deejay with sufficient capacity, and may even need a second PC or laptop in order to re-create the deejay if yous can't kicking into Windows. Here'due south the best backup software for Windows.

Y'all should also make a backup of the Registry itself from Prophylactic Mode earlier yous start. These instructions are provided as a last resort, and we recommend you try these fixes in the social club they're written.

How do I create a new Windows user contour?

If you take a second user account on Windows which you can log in to, you may be able to utilise this business relationship to follow the steps beneath to create a new user business relationship.

Yet, if there is no other account, so boot into Rubber Style (as described below) and try to follow the steps. If that nonetheless doesn't work, boot back into Rubber Mode and enable the subconscious admin account.

To do that, type cmd in the search box on the Offset card and then right-click on Control Prompt in the list of results and choose Run as administrator.

At present type the following at the prompt:

net user administrator /active:yes

The response should be: The command completed successfully. At present reboot your PC and y'all should encounter an Administrator account too as your corrupt business relationship.

Log into the admin account (in that location's no password) and do the post-obit:

Pace ane. Open Control Panel and click User Accounts and Family Safety (or similar). Click on User Accounts.

How to fix a corrupt user profile - Step 1

Step 2. Click Manage some other account and type in the password (if prompted).

Footstep 3. Click Create a new account and blazon the name. This must be unlike from the account which is decadent, but you can rename the account afterwards if you want to have the same name as earlier.

How to fix a corrupt user profile - Step 3

Step iv. Restart your PC.

How to fix a corrupt user profile - Step 4

Copy your files to the new profile

Step 5. In social club to transfer files properly, information technology's best to log in as Ambassador or Guest rather than the new profile yous simply created, then enable one of these accounts if you haven't already done so.

How to fix a corrupt user profile - Step 5

Step half-dozen. Navigate to the corrupt user account past clicking Start, Computer and and so double-clicking on the hard bulldoze on which Windows is installed – commonly c: - and so double-clicking on the Users folder.

Find the binder containing your old user account and double-click it, then double-click My Documents.

How to fix a corrupt user profile - Step 6

Step vii. Information technology'due south best to copy across the contents of sub-folders separately, and this gives yous a chance to accept a clear out as well. If you do want to re-create the entire contents in one go, enable hidden files and folders and then brand sure you lotdon't copy across the post-obit files:

Ntuser.dat
Ntuser.dat.log
Ntuser.ini

To make these files visible, click the Tools menu (press Alt if you lot can't see it), click the View tab and click Show hidden files, folders and drives.

How to fix a corrupt user profile - Step 7

Beware that any email stored locally may need to be copied separately using instructions specific to your email program. Don't delete the decadent user contour until yous're certain you have all the files y'all need from it.

Footstep eight. When all the files are copied across to the newly created user profile (you'll find information technology in the aforementioned c:\Users folder every bit the corrupt profile), restart your computer and log onto the new profile.

How to fix a corrupt user profile - Step 8

How do I fix a corrupt Windows profile?

Microsoft says that a user profile tin get corrupted if your antivirus software is scanning your PC while you try to log on, merely it could besides be acquired by other things.

A quick set tin can be to restart your PC, but if this doesn't work you'll need to restart again and kicking into Safe fashion. Exercise this by pressing F8 before you see the Windows loading screen and choosing Safe Mode from the menu that appears.

Safe Style logs yous into the born Windows administrator account, just you might find that some options don't work.

The User Profile Service failed the logon

Step 1. To set up the user profile, click Start and type regedit into the search box and press Enter.

Step 2. Registry Editor will launch and you need to navigate to the post-obit key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

Step 3. Click each S-1-5 binder and double-click the ProfileImagePath entry to find out which user account it relates to. (If your folder proper noun ends with .bak or .ba follow Microsoft's instructions to rename them.)

If you lot can't see any file extensions at all, follow our instructions to display Windows file extensions.

Fix corrupt user profile Windows

Footstep iv. In one case yous accept located the binder for the decadent profile (and information technology doesn't accept a .bak ending), double-click RefCount and change the Value data to 0 and click Ok.

Fix corrupt user profile Windows

Stride 5. Now double-click on State and brand sure the Value data is again 0 and click Ok.

Fix corrupt user profile Windows

Step 6. Close regedit and restart your PC. Y'all should at present be able to log into your account.

If y'all're nonetheless unable to fix the problem and can't log in, y'all might have to reinstall Windows.