How Can I See Progress "Via" Car Service

On Apr 12, 2022, the city of Grand Prairie will launch Via One thousand Prairie on-demand, shared transportation service. Think of information technology as a minibus that comes when you desire, where you want – give united states of america your pickup and drib-off address and we'll provide a few ride options. Choose the option that works best for yous, and we'll send a commuter your way.

Follow these steps to get on lath in no fourth dimension.

Download the Via G Prairie app from the App Store or Google Play Store and follow the signup steps.

Enter your pickup and drop-off addresses. If you're set up to go right away, tap Book This Ride. Y'all can also book rides past calling 214-253-0874.

Nosotros'll assign you a "virtual bus stop" —a pickup spot nearby that helps us avert detours. Check the app to find out exactly where information technology is. It may be a short walk from the address yous gave united states. Meet your commuter. If you lot are in a group using Via K Prairie, the driver will await 3-5 minutes at the designated spot in case yous are running belatedly.

Oft Asked Questions

When can I ride?

Rides are available Monday - Saturday, vi a.m. - 9 p.m.

How much do rides cost?

For $three per one-way trip, Via will pick you up in Grand Prairie and take yous to your destination in K Prairie Mon-Saturday, vi a.m. – ix p.1000. Add additional passengers in your group for just $ane. Seniors (65 ) ride for $2 per trip. Wheelchair accessible vehicles are available.

Via Thousand Prairie volition also serve four nearby higher campuses (two of which are a $iv trip due to distance):

Tarrant County Community College: $iii/trip
University of Texas at Arlington: $3/trip
Dallas Baptist University: $4/trip
Dallas County College - Mountain View: $4/trip

Rides to West Irving Train Station for TRE commuter track service between Dallas and Fort Worth will be $iii/trip.

Riders can book within minutes ane of two ways: by app or by phone. Riders pay by credit/debit card or cash with verbal fare.

Drivers do non take tips.

How practice I pay for my rides?

When setting up your account you'll be able to add ascribe/debit card. When yous book your ride, you tin choose whether to pay using the carte on file or with exact cash on board. Delight notation that drivers do non have change. Your carte volition be charged after completing a ride.

How do I book a ride?

You lot can volume a ride using our mobile app or by calling 214-253-0874. Book your ride in seconds. Get picked up in minutes.

Tin can I volume a ride in advance?

Via Grand Prairie is an on-need service, meaning y'all should just book a ride a few minutes before y'all're ready to get out.

Why exercise I have to walk to a pickup location?

Via Grand Prairie is a shared ride service, so passengers might be getting picked up and dropped off along the way. To proceed things running quickly and smoothly, we'll inquire y'all to run into us at a nearby corner instead of exactly at the address yous entered — that fashion, the driver can get anybody to their destination without making any detours.

Are wheelchair accessible vehicles (WAV) available?

Yes! You can let us know y'all need a WAV in the app or over the telephone.

Does Via supervene upon the Grand Connection?

Via Grand Prairie volition non supervene upon the city's G Connection bus service, which is specifically for elderly and disabled residents.

Pro Tips for your First Ride:

The easiest way to set your pickup and drib-off points is to slide the map and use the pins.
Nosotros'll assign you lot a "virtual bus stop" where you'll meet the vehicle, usually at a nearby corner. Check the app for directions!
We'll requite yous an ETA for your driver — you tin can follow along in real time in the app and then you know when to run across the vehicle outside.